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How do I add/amend the Registration/Welcome/Joining Message?

This welcome email message is sent to members when they join your online community (after they fill in all their details on the registration page)

PLEASE NOTE: It is not configured by default, but is a good way to welcome new members to your community and providing them useful information as they start engaging with your community.

You MUST enable the welcome message:

  1. Go to Customise Your Site > View Site Wizard
  2. Click Default Messages tab.
  3. Go to **Automatic welcome email upon first time registration. **Click the Enable text (to reveal the checkbox).
  4. Ensure the box is checked
  5. Click Update.

To customise the welcome message that is sent to registrants:

  1. Go to Customise Your Site > View Site Wizard

  2. Click Default Messages tab.

  3. Go to Automatic welcome email upon first time registration ** - click Subject and/or Message **to add/overwrite the existing text (if any).
    Special mail merge fields:

      • {name} : this will be the name of the person who has registered based on the details entered in the database/registration page
  4. Click Update to save your changes.


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