What is Beta? mode How can it benefit me?¶
Your Potentiality system is continuously upgraded and improved.
Our engineers frequently roll out updates, adding new features to a dedicated section of the site known as the “beta” silo. This beta silo can be enabled or disabled at your discretion. The benefit of enabling it is that your site gains access to the latest features right away. However, the downside is that occasional glitches may arise, potentially affecting other areas of the site.
Every few months or so the beta features are “rolled over” to become part of your Standard Potentiality software. The aim is to only do this rollover once the beta features have been tested and our engineers are confident that the new features are stable enough to be part of the standard software. All features are tested on our Proof server before being put into the "beta" silo but this testing is rudimentary and not final.
In many cases, when a bug occurs, disabling the beta silo can resolve the issue.
**Beta activation and deactivation can be done upon request or you can enable/disable beta yourself. **
Please note: Even if disabling the beta features resolves a problem, it’s crucial that you report it to us. Without your feedback, the underlying issue may persist and risk being rolled into the standard software. If you encounter such an issue, please inform Potentiality via email or submit a support ticket labeled “beta bug” (or something similar) so we can investigate and address it.
How to turn beta on or off¶
- Go to Website > View site wizard and open the Other tab.
- Below the Customize site function card, switch Toggle beta on or off.
- In View reasons for changing beta mode, add a short note of why you changed it (for example "turned off: event booking page not loading"). This helps us find and fix the problem.
- Refresh your site to see the change.
If you turn beta off because something isn't working, please also raise a support ticket so we can fix it.